Help
Help and care
Write to help@tessameregames.com about anything: a rule, a missing tile, the set itself. A real person answers.
A tile is missing or chipped
Every set comes with six Blanks: mark one to stand in for a lost tile and keep playing. Then write to help@tessameregames.com with a photo of the tile, and we will help.
Caring for your tiles
- Wipe with a soft cloth, warm water and a drop of mild dish soap. Dry before storing.
- Never use alcohol, acetone, bleach, window cleaner or scouring pads. They cloud and crack acrylic.
- Keep hard plastic edges off the tile faces, and do not drag tiles face down across hard surfaces.
- Keep the set out of direct sun and hot cars.
- If the bag smells new when you unpack it, let it air for a day.
The League card
American mahjong is played to a card of winning hands from the National Mah Jongg League. A new card comes out every spring and the hands change, so it is sold separately, by the League, at nationalmahjonggleague.org.
Racks that fit
Our mahjong tiles are 1.0 in wide, larger than most. A wall of 19 tiles needs racks 19.7 in long or longer.
Orders and returns
Our sets are sold on Amazon. Orders, delivery, returns and refunds are handled through your Amazon account.
Learning to play
Start with How to play, or print the rules as a PDF.